About our EAP.
For hospitality businesses that truly care about their teams, our mental health support packages provide a modern, all-in-one solution designed for the fast-paced nature of today’s workplace. Unlike traditional services that offer limited access or generic care, our Wellbeing Foundations, Wellbeing Plus, and Total Wellbeing packages provide round-the-clock support, expert counsellors, ongoing care, and a wealth of wellbeing resources - tailored to meet the unique needs of your employees.
Built on evidence-based practices, our approach ensures your team gets the right support at the right time, empowering them to thrive both at work and in life.
The Unmatched USPs of Our Mental Health Support Packages.
Discover what sets our mental health support packages apart, offering unique benefits designed to provide care, guidance, and peace of mind.
24/7, Instant, Multi-Channel Access.
No more waiting. We break down barriers to mental health support with real-time care available through phone, WhatsApp, text, and live chat. Your team can reach out for help whenever they need it—immediately, seamlessly, and without delay.
Seamlessly Integrated Wellbeing Tools.
It’s not just about mental health. Our packages offer a comprehensive suite of wellbeing resources, including shopping discounts, fitness tools, and on-demand learning - all in one easy-to-use platform. We provide a fully integrated approach to employee care that goes beyond traditional mental health services.
Innovative, Flexible Care.
We know that the hospitality industry needs flexibility. Our packages offer access to a range of support options, from short-term help to long-term therapy, ensuring there's always a solution for every challenge, no matter how big or small.
Evidence-Based & Cutting-Edge.
Built on modern, evidence-based mental health practices, we deliver real-world results and measurable outcomes - moving beyond outdated solutions to a more effective, clinically backed approach.
Comprehensive Support, No Gaps.
Whether your team needs immediate support, long-term care, or critical incident management, our packages ensure your employees always have someone to turn to. With no gaps in care, they’ll feel supported every step of the way.
Supporting Your Team Made Simple
You’re an employer who cares about their team, but an Employee Assistance Programme sounds very complicated, here we explain why ours is great for your team and your business.
- Immediate, On-Demand Support: From the first contact, we provide counselling intervention, ensuring your employees don’t have to navigate through layers of service or wait for support. They get the help they need, right when they need it.
- No Barriers, Just Help: Unlike other services that make employees wait or go through multiple stages, we prioritise direct, immediate counselling to address mental health concerns right from the start.
- A Seamless Experience: Offering counselling from the first interaction sets us apart. Our immediate, one-call solution prioritises your team’s mental health without unnecessary delays.
- Expert-Led Decisions for Success: Our evidence-based stepped care model ensures every individual receives the right level of support. Expert-led assessments guide us in determining who needs counselling, maximizing the chances of a successful outcome.
- Tailored Care for Every Employee: We don’t offer a one-size-fits-all approach. Our experts create personalised care pathways, ensuring your team gets the specific help they need - whether that’s counselling, coaching, or another form of intervention.
- Right Care at the Right Time: We ensure that employees receive the right level of care, at the right time, whether that means referring them to counselling or providing interim support in the meantime.
- Support Between Sessions: For those who don’t need counselling but still need care, we provide interim support, ensuring there are no gaps in their mental health journey.
- Dedicated Pathways for Complex Needs: Whether your employees are dealing with addiction, complex bereavement, or trauma, we offer dedicated pathways that provide specialized support, tailored to their unique challenges.
- A Full Mental Health Journey: From initial support to long-term care, we ensure continuous, personalised care for every employee, so no one feels unsupported or left behind.
- Proven, Data-Driven Outcomes: We measure every clinical interaction to track the impact on your employees' wellbeing. Our evidence-based approach ensures we’re always focused on delivering meaningful results.
- Actionable Insights for Better Decisions: We provide clear, data-driven insights, helping you understand the effectiveness of your mental health support and make informed decisions about ongoing care.
- Redefining Success: Through Total Clinical Value, we offer a new way to measure success, showcasing the true impact of comprehensive mental health care on employee performance and overall business outcomes.
Find the Right Wellbeing Solution for Your Team
Tailored support bundles designed to meet the unique needs of your workforce—from essential care to comprehensive, unlimited mental health support.
- Immediate Access to Care: With 24/7 access to clinical support, including short-term counselling and resources like iCBT, Wellbeing Essentials ensures your employees get the support they need, when they need it.
- Comprehensive Wellbeing Tools: Offering digital wellbeing tools, discounts, fitness resources, and eLearning, this bundle provides a well-rounded solution for supporting employee wellbeing in the workplace.
- Extended Care: In addition to everything in Wellbeing Essentials, this bundle includes up to 12 counselling sessions per issue, as well as advanced care team support to manage more complex cases.
- Seamless, Ongoing Support: Wellbeing Plus ensures employees receive comprehensive mental health support, with continuous care and tailored pathways for complex needs.
- All-Inclusive Support: The Total Wellbeing package offers unlimited access to clinical support, long-term psychotherapy, lifestyle coaching, and wellbeing tools - everything employees need for a complete, healthy, and resilient workforce.
- Comprehensive Mental Health Care: With no session limits and advanced care team support, Total Wellbeing offers the highest level of care, addressing the mental health and wellbeing of every employee with no gaps or limitations.