Employee Assistance Programme.
Our bespoke Employee Assistance Programme is a care package that provides peace of mind to employers and a range of specialist, independent and confidential support services to employees.
Members are able to access these services in complete confidence, 24 hours a day.
Access our app and online platform.
Take your EAP everywhere you go with our app and online platform. You can access hours of wellbeing content and improve your fitness, nutrition and mental health. You can also use the app and portal to reach out for support from our adviceline team who are all trained counsellors.
Visit the portal.What is an Employee Assistance Programme?
Personal issues and problems can have an impact on the way people work, resulting in reduced performance, lack of focus and absence. This can lead to significant costs to a business, not just in hours lost but in low productivity and an unbalanced working environment.
An Employee Assistance Programme – or EAP for short – enables employers to prevent many of their employees’ problems at home and at work from escalating. We’re on hand 24/7 with practical advice and support if ever life takes a wrong turn.
Already a Member?
Brush up your skills and make sure your team are getting the best from the programme.
Find out morePersonal issues and problems can have an impact on the way people work, resulting in reduced performance, lack of focus and absence. This can lead to significant costs to a business, not just in hours lost but in low productivity and an unbalanced working environment.
An Employee Assistance Programme – or EAP for short – enables employers to prevent many of their employees’ problems at home and at work from escalating. We’re on hand 24/7 with practical advice and support if ever life takes a wrong turn.
Our EAP includes the following services.
- Advice and help sheets covering a comprehensive range of topics
- Web chat and telephone help line, 24/7, 365 days a year
- Managerial adviceline
- Managed referrals
- Personal counselling – telephone, online and face-to-face counselling
- Legal information and guidance
- Financial planning and debt advice
- Addiction support expert help with alcohol, drugs, gambling or other addiction issues
- Hardship grants – where our criteria are met
- Parenting helpline – topics covered include: pregnancy and birth, single parenting, shared parenting, and teenage challenges
- Elder care – support and advice on caring for an older relative
- Bespoke managerial reports, employee booklets, employer’s briefing document, posters and subscribers’ newsletter
- Whistleblowing service – a confidential service giving employees the opportunity to report any work-related concerns to an independent third party
Find out more about some of the specialist services we offer here
Need further info?
To find out more about how the EAP could support your people please contact EAP Team, or call Head Office on 0203 004 5500.